INFORMATION COMMUNICATIONS TECHNICIAN – LEVEL 3
At Saint-Gobain
Communications Technicians establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment, install basic communication hardware and software. You also deal with routine service requests from internal and external sources including fault rectification across a range of technologies, applying security principals in line with legal and organisational requirements.
Overview
The level 3 Unified Communications Technician Apprenticeship level 3
will develop technical competencies around installing and configuring,
rectification and diagnostic tools. Including technical knowledge of
VPN, remote access security, cloud services and network architecture.
Am I suitable?
Suitable job titles for this apprenticeship include, but aren’t exclusive to, the following:
Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Network Support
NB* this programme is only available to current Saint-Gobain employees