The Tool Hire Controller is key to the success of their organisation and one of the main points of contact for the customers. They usually report to a Depot Manager who provides support and advice to the Controller on more difficult queries and also work as part of a team which typically includes a depot manager, supervisor(s), maintenance staff and delivery staff.

Overview

Hire Controllers have an in-depth technical product knowledge in terms of operation of the equipment, health, safety and environmental considerations and can advise customers on the right plant, tools or equipment for a job and how to use it. They understand the specific requirements of the sectors in which their customers operate e.g construction site CPCS cards for crane operators. The role has a responsibility of being one of the main sources of technical advice and instruction for customers and the person responsible for ensuring stock is maintained to the required standard, helping to ensure that all legal, health, safety and environmental requirements are met

Am I suitable?

Suitable job titles for this apprenticeship include, but aren’t exclusive to, the following:

Customer Service advisors, Warehouse Operatives, Tool Hire Supervisors

NB* this programme is only available to current Saint-Gobain employees

Duration

Approximately 12 Months

 

Location

Virtual Classroom with some on site assessor visits

 

Cost

Colleagues within England – Cost covered by apprenticeship levy

Colleagues outside of England – £5000.00* per learner

*Payable by the dept/ brand/ business

 

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